Welcome to Chahat Studio! By accessing and using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. General Terms
1.1 These Terms & Conditions govern your use of our website and the purchase of our products.
1.2 We reserve the right to update, modify, or change these terms at any time without prior notice.
1.3 Continued use of our website or services after changes implies acceptance of the updated terms.
2. Product Information & Pricing
2.1 We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color and design may occur due to screen settings and handcrafted nature.
2.2 Prices are subject to change without prior notice.
2.3 In case of pricing errors, we reserve the right to cancel the order and refund the amount paid.
3. Orders & Payments
3.1 All orders placed on our website are subject to availability and acceptance.
3.2 We reserve the right to refuse or cancel any order if fraudulent activity or incorrect information is suspected.
3.3 Payment must be completed before dispatch. We accept major debit/credit cards, UPI, net banking, and digital wallets.
3.4 For international orders, the customer is responsible for any additional customs duties, taxes, or import charges.
4. Shipping & Delivery
4.1 Orders are processed within the specified timeline mentioned in our Shipping & Delivery Policy.
4.2 Delivery timelines may be affected by unforeseen delays such as customs clearance, courier issues, or natural calamities.
4.3 Chahat Studio is not liable for lost or stolen packages once marked as delivered by the courier.
5. Returns & Refunds
5.1 Returns and refunds are subject to our Refund & Returns Policy.
5.2 Customized and sale items are not eligible for returns or exchanges.
5.3 Refunds (if applicable) will be processed within 7-10 business days after inspection of the returned product.
6. Intellectual Property Rights
6.1 All content, including images, logos, designs, and text on our website, is the intellectual property of Chahat Studio.
6.2 Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. Limitation of Liability
7.1 Chahat Studio is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
7.2 Our liability is limited to the amount paid for the purchased product.
8. Governing Law & Dispute Resolution
8.1 These terms and conditions are governed by the laws of India.
8.2 Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, India.
9. Contact Information
For any queries regarding these Terms & Conditions, you can reach out to us at [your contact details].
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.